Clowes Memorial Hall serves as the primary Box Office for all Butler Arts & Events Center shows. On nights of performances, ticket services will be available at each venue. During the daytime, regular Box Office hours are Wednesday – Friday, 10:00 a.m. – 4:00 p.m.

Tickets are available for purchase in person at the Clowes Memorial Hall Box Office. Additional information on tickets can be found here.

All ticket sales are final. No refunds or exchanges on tickets. The Butler Arts & Events Center is unable to guarantee the validity of tickets unless they are purchased through our Box Office in person or through Ticketmaster.com. We are unable to reprint or refund tickets purchased through third party ticketing sites. 

The Box Office is open 2 hours prior to show time, and 30 minutes after curtain. Every patron must have a ticket regardless of age, including babes in arms.

Will Call tickets may be picked up 2 hours before the event or during regular Box Office business hours. Tickets must be presented on a mobile device or hard tickets purchased at the Box Office. All tickets must have a valid barcode. Print-at-Home tickets are no longer available.

CLOWES MEMORIAL HALL, THE KRANNERT ROOM, SCHROTT CENTER FOR THE ARTS, LILLY HALL STUDIO THEATRE, EIDSON-DUCKWALL RECITAL HALL:

Patrons can park in the Sunset Avenue Parking garage, located in the 4700 block of Sunset Avenue, between 46^th and 49^th street. Access the garage from Sunset Avenue. For most events, there is a $15 event parking fee. During the day, the garage is open with a standard rate structure. Click here to visit the Butler University website for more information on parking.  Guests requiring accessible entry can park on the main floor of the garage.

SHELTON AUDITORIUM:

All Shelton Auditorium patrons can park in the two lots located at Butler University’s South Campus. Access the Parking lots off of West 42^nd Street or Haughey Avenue. Patrons requiring accessible parking should park in the 42^nd Street lot as it is a shorter distance to the auditorium.  If coming from the Haughey Avenue parking lot, Patrons can walk through south campus inside or cut through the outdoor courtyard. If parking in the 42^nd street lot, patrons will walk down the path to the north of the building to the outdoor courtyard. There is signage in both locations showing patrons where they should go.

ACCESSIBILE PARKING –

Clowes Memorial Hall:

• Accessible parking is available in the lower level of the Parking Garage. Patrons can be dropped off at the main doors to Clowes.

Schrott Center for the Arts:

• Accessible parking is available in the lower level of the Parking Garage. Patrons can be dropped off at the Southwest doors to Schrott.

The Krannert Room:

• Accessible parking is available in the lower level of the Parking Garage. Patrons can be dropped off at the main doors to Clowes.

Shelton Auditorium:

• Accessible parking is available in the lot off of 42^nd street. Patrons can also park in the lot off Haughey Ave and walk through the South Campus building in the case of bad weather. It is approx. .4 of a mile from the Haughey Ave entrance to Shelton Auditorium.

Eidson-Duckwall Recital Hall:

• Accessible parking is available in the lot to the North of Robertson Hall.

Lilly Hall Studio Theatre:

• Accessible parking is available in the bottom floor of the parking spot or the angled spots south of Lilly Hall. The southeast door is equipped with an accessible ramp.

Doors open 90 minutes prior to most ticketed at Clowes Memorial Hall and 60 minutes prior to events at other venues unless otherwise advertised/posted. Please refer to the “Know Before You Go” email you received to view exact door time information for your specific event.

Latecomers may be required to wait until a suitable pause in the performance before they may be seated. No refunds will be given if you miss any part of the show because you arrived late. Please make sure you allow for adequate time to park and enter the venue. Some show nights might conflict with other events happening on campus. Please be aware and plan ahead accordingly.

Information for All venues
The following services are available by calling (317)940-9697 or emailing clowesboxoffice@butler.edu 10 days prior to the performance.

• American Sign Language Interpreters
• Audio Description
• Braille Programs
• Large Print Programs

Relay Processing:
For deaf and hearing impaired patrons, relay processing is available at (317)940-6444.

Sound Enhancement:
Clowes Memorial Hall and the Schrott Center for the Arts use the Phonic Ear Sound Enhancement System to amplify stage dialogue. Patrons may pick up their individual receiver at the information desk.

Wheelchair Accessible Ticketing:
For all Butler Arts & Events Center venues, wheelchair accessible tickets for reserved seating events are available for purchase online and in person at the Clowes Hall Box Office. (Additional fees apply for online purchases.) For general admission events, purchase standard tickets and event ushers will direct you to the accessible seating. For additional information, call (317)940-6444.

Accessible Seating:
Butler Arts & Events Center event staff will be available to help patrons to their seating locations. At Clowes Memorial Hall, patrons requiring EMT assistance from their cars into the venue can call (317)940-9697 approximately-20 minutes before arriving at the venue.

Service Animals:
Trained service animals (not emotional support animals) assisting guests with disabilities are permitted. Service animals must remain on a leash or harness at all times and will rest in the seating area of the individual with a disability. All other animals are strictly prohibited.

Full bars and concession items are available at most performances at Clowes Memorial Hall, Schrott Center for the Arts, Shelton Auditorium, and The Krannert Room. Please note that all bars and concessions are card only – no cash is accepted.

Every patron must have a ticket regardless of age. Please contact (317)940-6444 for questions regarding program content.

If you’ve lost an item at one of our venues, please call (317)940-9697 or visit Clowes Memorial Hall in person during open Box Office hours (Wed -Fri, 10:00 AM – 4:00 PM) to inquire. You may be asked to describe the lost item and you will be asked to present a photo ID to claim items. Uncollected items are donated to local charity organizations after 30 days.

Butler University is a smoke-free campus. The use of any form of tobacco, nicotine, or vaping/smoking device is prohibited on the Butler University campus, including all Butler Arts & Event Center venues.

To learn more about this policy, please visit the Butler University Policy page.

The following items are prohibited on Butler Arts & Events Center property:

• Weapons of any kind, including but not limited to: firearms (with or without permit); hunting knifes/switchblades; pepper spray or mace; flares or fireworks
• Smoking of any kind, including cigarettes and vaping
• Oversized bags (bags larger than 12” x 12”, including all backpacks, briefcases, luggage, or duffle bags)
• Illegal substances of any kind
• Outside food and beverages
• Electronic devices larger than a cell phone (laptops, iPads, touch pads, or other tablets), laser pointers, or flashlights
• Professional or flash photography, tripods, monopods, selfie-sticks
• Audio or video recording devices
• Signs larger than 11” x 17” or any sign attached to a stick or pole
• Skateboards, hover boards, rollerblades, scooters, or bicycles
• Balloons, permanent markers, spray paint, or silly string
• Noise making devices (e.g. air horns, drums, whistles, etc.)

The Butler Arts & Events Center reserves the right to prohibit any item, including items not listed above, from entering the premises based on any particular show request or requirement.

Unless announced or posted, the use of cameras and recording equipment is prohibited during performances. Media access must be coordinated with the venue prior to the event. Please call (317) 940-9697 to request media credentials.

All Butler Arts & Events Center venues are subject to security checks (i.e. bag checks, metal detectors, etc.). At Clowes Memorial Hall, the main entrance is on the south side of the building and guests will cue to a metal detector and bag check before being allowed inside. If a patron has a security concern at any of the venues, please contact event staff, security, police, or EMTs.

In the event of an emergency and assistance is needed, please contact event staff, security, police, or EMTs.

No account is needed – free performances are available to anyone with or without a subscription.

Most performances will debut as free and the performance description will identify how long it will be available before becoming exclusive to subscribers.

Some events have higher production values than others and a small ticket price helps ensure the quality of those events and others to come.

There is a rich back catalogue of Jordan College of the Arts performances, which will take time to make available to the public. If there is a specific performance you are looking for, please let us know email flyrail@butler.edu with the subject line “Performance Request.”

Note: not all performances will be eligible for upload but we do our best to showcase a variety of events.

Content featured on the Butler Arts & Events Center Fly Rail has been/will be recorded for educational use and archival purposes only by Butler University. The recording of this content for purposes outside of the aforementioned is strictly prohibited.